Reference

How We Protect Your Account Data

Q: How do I ask for a copy of my account data?

Email privacy@bir365.bet from your registered contact and state that you want a data copy. We verify the account first, then prepare the records we can share under applicable privacy rules.

Q: Can I ask bir365 to delete my data?

Yes, you can send a deletion request to privacy@bir365.bet. We will remove data that is no longer needed, while keeping records required for payment disputes, security logs or legal duties.

Auto Roulette, Dice, MotoGP Betting, Crash Games, Super Bingo and Fishing God all connect to one bir365 account, so this Privacy Policy explains the data we collect when…

Account data useCookie choicesDANA, OVO, GoPay, QRIS09:00-23:00 WIB support

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What This Policy Means For Indonesia

bir365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies whenever you use our website, create an account, sign in from a new device, contact support or connect a DANA, OVO, GoPay or QRIS payment record. Access to any product depends on local law, and our privacy duties remain the same whether you

1
only browse the lobby or complete account verification. We collect the minimum data needed to run your account, match wallet activity, detect account misuse and answer requests from you. We do not sell your personal data. Some records are kept because payment disputes, security checks and
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legal requests require a traceable history. When we no longer need data for those reasons, we delete it or turn it into data that no longer identifies you. If a privacy rule changes, we update this page first so you can read the current version before
3
you continue using the account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How You Reach Our Privacy Team

Privacy questions should reach people who can check account records, not a general script. Our chat team works 09:00 to 23:00 WIB, and privacy email requests are handled through [email protected]. For security, we will not ask for your password or full wallet access. We may ask you to confirm your registered email, phone number, account ID or the last four characters of a payment reference.

Team online

Live Chat Privacy Desk

Use live chat from 09:00 to 23:00 WIB for privacy questions tied to login alerts, cookie choices or payment records. We ask for account ID, not your password, before we trace a data request.

Privacy Email Route

Email [email protected] if you need a data copy, correction or deletion request. Include the registered email or phone number on your account so we can locate the record without collecting extra details.

Account Security Path

Open Account > Profile > Security from your mobile browser to check saved devices, password changes and login alerts. If anything looks wrong, contact us before changing payment settings or account contact details.

DATA HANDLING

How Data Moves Through Your Account

Your data is handled in layers: account profile, device signals, cookie choices, payment records and service messages. Each layer has a purpose, and access inside our team is limited by role.

Account Data Collected

During account creation, we collect your name, date of birth, contact details and login credentials so we can identify the account owner, send security messages and keep wallet records attached to the right profile.

Cookies And Device Signals

Cookies remember language choice, session state and device signals, such as mobile browser type. You can clear them in your browser settings, although some account checks may ask you to sign in again.

Payment Record Handling

DANA, OVO, GoPay and QRIS records are kept as transaction logs, not wallet passwords. We use those logs to match deposits, withdrawals and charge questions with your account history.

New Login Alerts

When a new phone or browser signs in, we may log IP address, device ID and time stamp. If the pattern looks unusual, we can ask for extra verification before access continues.

Retention And Removal

We keep account and payment data only as long as needed for service records, legal duties, fraud checks and dispute handling. When data is no longer needed, we remove or anonymise it.

Correction Requests

You can ask us to correct your email, phone number or spelling of your name after a security check. Start from Account > Profile or message [email protected] with the same registered contact.

Privacy Policy Questions You May Search

These privacy answers focus on the moments that usually matter before you create an account: what we collect, why payment records exist, how cookies work, and how to contact us. If your question involves a specific account, include your account ID and registered contact so we can find the right record without asking for extra data. We answer in English for Indonesia account care.

We collect account details you give us, login data, device signals, cookie records and payment references for DANA, OVO, GoPay or QRIS. We use them for account access, wallet matching, security checks and service messages.

Some cookies are required for sign-in, session safety and wallet matching. Optional cookies can be cleared through your browser settings, but you may need to sign in again or repeat a security check afterward.

Email [email protected] from your registered contact and state that you want a data copy. We verify the account first, then prepare the records we can share under applicable privacy rules.

Payment records help us match deposits, withdrawals, failed transactions and wallet questions to the right account. We keep transaction references, time stamps and status data, not your app password or full wallet credentials.

We share data only with service vendors needed for account operation, payment matching, security checks, messaging or legal duties where local law permits. We do not sell your personal data to advertising lists.

Yes, you can send a deletion request to [email protected]. We will remove data that is no longer needed, while keeping records required for payment disputes, security logs or legal duties.

Start from Account > Profile if you can sign in, or contact support between 09:00 and 23:00 WIB. We may ask for account ID and registered contact before changing email, phone number or name spelling.

How We Protect Your Account Data

How You Reach Our Privacy Team

Live Chat Privacy Desk

Privacy Email Route

Account Security Path

How Data Moves Through Your Account

Account Data Collected

Cookies And Device Signals

Payment Record Handling

New Login Alerts

Retention And Removal

Correction Requests

Privacy Policy Questions You May Search

01 What personal data does bir365 collect when I create an account?

02 Can I use the site without accepting every cookie?

03 How do I ask for a copy of my account data?

04 Why are DANA, OVO, GoPay and QRIS records kept?

05 Does bir365 share my data with other companies?

06 Can I ask bir365 to delete my data?

07 How do I change wrong account details?

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